# ITIL & ISO/IEC 20000 Courses and Learning Pathways - Horus Academy

Canonical: https://horus.academy/itsm/en/
Publisher: Horus Academy
Updated: 2026-10-30

Course delivery languages vary. Check the course’s registration options; the page language does not determine the training language.

## ITIL Foundation (Version 5) — Live training

Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.

https://horus.academy/course/itil-5-foundation/

## ISO/IEC 20000 Foundation

Learn service management concepts and the requirements of an ISO/IEC 20000-1 service management system before progressing to implementation or audit.

https://horus.academy/course/iso-iec-20000-foundation/

## ISO/IEC 20000 Lead Implementer

Plan, implement, operate and improve a service management system based on ISO/IEC 20000-1, from project planning to certification audit readiness.

https://horus.academy/course/iso-iec-20000-lead-implementer/

## ISO/IEC 20000 Lead Auditor

Plan and conduct service management system audits, evaluate evidence, report nonconformities and manage an audit programme using ISO/IEC 20000-1.

https://horus.academy/course/iso-iec-20000-lead-auditor/

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