The PECB Certified Lead Crisis Manager training course is an advanced program designed to develop the professional competence necessary to support organizations in planning, establishing, maintaining, reviewing, and continually improving their strategic crisis management capability. Based on the comprehensive guidelines of ISO 22361 and supplemented by other recognized best practices, this course provides participants with the expertise required to lead crisis management initiatives at the highest level.

Why You Should Attend

This training course offers a thorough exploration of the fundamental concepts, principles, and frameworks essential to effective crisis management. Participants will gain deep insight into how organizations can establish and implement a robust crisis management capability that enables them to anticipate, respond to, and recover from crises while protecting stakeholders, reputation, and long-term viability. In addition to theoretical foundations, the course incorporates practical examples and scenario-based quizzes designed to reinforce learning and prepare participants for the complexities of real-world crisis situations. Key areas of focus include fundamental concepts and principles of crisis management; establishment and implementation of a crisis management framework; leadership, structure, culture, and competence in crisis management; crisis anticipation, assessment, prevention, and preparation; and crisis response, recovery, and learning for continual improvement. Upon successful completion of the training course, participants are eligible to sit for the certification examination. Passing the exam qualifies you to apply for the “PECB Certified Lead Crisis Manager” credential. This certification demonstrates that you possess the theoretical knowledge, practical skills, and professional competence to support and lead an organization in designing and developing its crisis management capability in alignment with ISO 22361 guidelines and industry best practices.

Who Should Attend?

The Lead Crisis Manager training course is intended for individuals responsible for delivering a crisis management capability within an organization; professionals tasked with implementing a plan and structure for crisis management; crisis leaders and those designated to lead crisis response efforts; members of crisis management teams; individuals seeking a thorough understanding of crisis management principles and practices; those aiming to start or advance their careers in crisis management; and consultants, advisors, and professionals wishing to obtain in-depth knowledge of ISO 22361 guidelines on crisis management.

Learning Objectives

By the end of this training course, participants will be able to explain the fundamental concepts and principles of crisis management based on ISO 22361; establish, maintain, and continually improve a crisis management framework encompassing leadership, structure, culture, and competence; anticipate, assess, prevent, and prepare for potential crises; and respond effectively to crises, manage recovery processes, and capture learning to enhance an organization’s crisis management capability.

Educational Approach

This learner-centered training course features comprehensive coverage of theoretical concepts, practical examples, and best practices related to crisis management; quizzes comprising stand-alone questions at the end of each section and scenario-based quizzes at the conclusion of each day, carefully designed to prepare participants thoroughly for the certification examination; and dynamic interaction between trainers and participants through guided questions and facilitated discussions.

Prerequisites

Participants wishing to attend this training course should possess a fundamental understanding of crisis management concepts and familiarity with crisis management frameworks and processes.