Better services. Stronger teams. Start with the right framework.
Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.
Online learning. Practical career directions. Personal guidance.
Online study optionsGuidance before you choose
A CAREER DIRECTION, NOT JUST A COURSE
You already have experience. Give it a service direction.
ITIL offers practical guidance for digital products and services. ISO/IEC 20000 defines requirements for a service management system. Start with your responsibilities: service improvement, management system fundamentals, implementation or independent audit.
Different responsibilities. A clearer starting point.
Choose a responsibility to explore a relevant course. These are learning suggestions, not vacancies or employment guarantees.
Practice → ITILFoundations → ISO/IEC 20000Implementation → Service management systemAudit → Independent assurance
01 / FIND YOUR DIRECTION
What do you want to do in service management?
Choose a direction to see a suggested starting course. Explore how your experience connects to the work you want to do.
YOUR SUGGESTED DIRECTION
ITIL live training pathway
A COURSE TO EXPLORE
ITIL Foundation (Version 5) — Live training
Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.
Service managementPractical guidanceExam preparation
Ask Horus about upcoming dates, training language, current fees and what your training package includes.
Not sure about the prerequisites? Ask us to review your background.
Role titles vary by employer. Training supports your professional development; employment and certification depend on individual requirements.
02 / BUILD YOUR SKILL SET
One field. Different ways to contribute.
Compare live ITIL 5 training with ISO/IEC 20000 self-study and hybrid courses.
Digital product & service management◇
ITIL Foundation (Version 5) — Live training
Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.
Price varies by format and language. Confirm your selected package on Horus.
03 / MAKE LEARNING FIT YOUR LIFE
Your goal. Your pace. Your support.
Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.
01
Self-paced
Study ISO/IEC 20000 independently at your own pace using the course materials.
FLEXIBILITY02
Hybrid
Combine independent learning with instructor coaching on selected courses. Confirm the support and schedule before enrolling.
PERSONAL SUPPORT03
Live online
Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.
GUIDED LEARNING
✓
Understand the certification path before you enroll. Ask about exam inclusion, prerequisites, retake terms and the requirements of the selected PeopleCert or PECB credential.
Foundation courses offer an introductory starting point. Check the selected course page for the current syllabus, package, exam conditions and available training languages. Lead-level courses require relevant prior knowledge; certification requirements may also include experience.
Should I choose ITIL or ISO/IEC 20000?
Choose ITIL for practical guidance on managing digital products and services. Choose ISO/IEC 20000 to understand, implement or audit a service management system against defined requirements. They are complementary, with different learning goals.
Does the course guarantee a certification or a job?
No. PECB certification depends on the exam and the applicable experience and credential requirements. Training supports skills development; it does not guarantee employment or promotion.
Can you help me choose the right starting point?
Yes. Tell Horus Academy about your role, service management experience and preferred study format. Ask for a course recommendation, current fees, package details and training languages.
LET’S MAKE YOUR NEXT STEP CLEAR
You don’t need to choose alone.
Tell us where you are today and what you want to do next. Request the syllabus, current fees and a learning option that fits your goals.