YOUR NEXT CHAPTER IN ITSM

Better services.
Stronger teams.
Start with the right framework.

Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.

ITIL 5 live training: CAD $1,499

ISO/IEC 20000 Foundation from CAD $299

Online learning. Practical career directions. Personal guidance.

PeopleCertITIL Foundation (Version 5)Online study optionsGuidance before you choose

A CAREER DIRECTION, NOT JUST A COURSE

You already have experience.
Give it a service direction.

ITIL offers practical guidance for digital products and services. ISO/IEC 20000 defines requirements for a service management system. Start with your responsibilities: service improvement, management system fundamentals, implementation or independent audit.

Different responsibilities. A clearer starting point.

Choose a responsibility to explore a relevant course. These are learning suggestions, not vacancies or employment guarantees.

Practice → ITILFoundations → ISO/IEC 20000Implementation → Service management systemAudit → Independent assurance

01 / FIND YOUR DIRECTION

What do you want
to do in service management?

Choose a direction to see a suggested starting course. Explore how your experience connects to the work you want to do.

YOUR SUGGESTED DIRECTION

ITIL live training pathway

A COURSE TO EXPLORE

ITIL Foundation (Version 5) — Live training

Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.

Service managementPractical guidanceExam preparation

Ask Horus about upcoming dates, training language, current fees and what your training package includes.

Not sure about the prerequisites? Ask us to review your background.

View the full course on Horus ↗

Role titles vary by employer. Training supports your professional development; employment and certification depend on individual requirements.

02 / BUILD YOUR SKILL SET

One field.
Different ways to contribute.

Compare live ITIL 5 training with ISO/IEC 20000 self-study and hybrid courses.

Digital product & service management

ITIL Foundation (Version 5) — Live training

Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.

Live online · Instructor-led

Starting from CAD $1,499

Live training

View the full course on Horus ↗
Service management fundamentals

ISO/IEC 20000 Foundation

Learn service management concepts and the requirements of an ISO/IEC 20000-1 service management system before progressing to implementation or audit.

Self-study · Hybrid

Starting from CAD $299

Self-study

View the full course on Horus ↗
ISO/IEC 20000 implementation

ISO/IEC 20000 Lead Implementer

Plan, implement, operate and improve a service management system based on ISO/IEC 20000-1, from project planning to certification audit readiness.

Self-study · Hybrid

Starting from CAD $750

Self-study

View the full course on Horus ↗
Audit & assurance

ISO/IEC 20000 Lead Auditor

Plan and conduct service management system audits, evaluate evidence, report nonconformities and manage an audit programme using ISO/IEC 20000-1.

Self-study · Hybrid

Starting from CAD $750

Self-study

View the full course on Horus ↗

New to service management systems? Explore

Price varies by format and language. Confirm your selected package on Horus.

03 / MAKE LEARNING FIT YOUR LIFE

Your goal.
Your pace. Your support.

Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.

01

Self-paced

Study ISO/IEC 20000 independently at your own pace using the course materials.

FLEXIBILITY
02

Hybrid

Combine independent learning with instructor coaching on selected courses. Confirm the support and schedule before enrolling.

PERSONAL SUPPORT
03

Live online

Official ITIL Foundation (Version 5) live online training, delivered by a PeopleCert-certified trainer. Build practical service management skills and prepare for your exam.

GUIDED LEARNING
✓

Understand the certification path before you enroll.
Ask about exam inclusion, prerequisites, retake terms and the requirements of the selected PeopleCert or PECB credential.

Help me choose ↗

A LITTLE CLARITY

Before you
take the next step.

Do I need experience before a Foundation course?

Foundation courses offer an introductory starting point. Check the selected course page for the current syllabus, package, exam conditions and available training languages. Lead-level courses require relevant prior knowledge; certification requirements may also include experience.

Should I choose ITIL or ISO/IEC 20000?

Choose ITIL for practical guidance on managing digital products and services. Choose ISO/IEC 20000 to understand, implement or audit a service management system against defined requirements. They are complementary, with different learning goals.

Does the course guarantee a certification or a job?

No. PECB certification depends on the exam and the applicable experience and credential requirements. Training supports skills development; it does not guarantee employment or promotion.

Can you help me choose the right starting point?

Yes. Tell Horus Academy about your role, service management experience and preferred study format. Ask for a course recommendation, current fees, package details and training languages.

LET’S MAKE YOUR NEXT STEP CLEAR

You don’t need
to choose alone.

Tell us where you are today and what you want to do next. Request the syllabus, current fees and a learning option that fits your goals.

  • A course recommendation for your background
  • Available formats, languages and exam details
  • Current pricing and registration information
Book a free call

GRC by Islam career guidance

Prefer a conversation? Ask us on WhatsApp ↗

Explore your learning options

Choose your area of interest, then explore the course on Horus. You can ask about formats, fees and prerequisites before registering.

View recommended course on Horus

Live ITIL training with a PeopleCert-certified trainer. ISO/IEC 20000 offers self-study or hybrid learning.

Course delivery languages vary. Check the course’s registration options; the page language does not determine the training language.

FIND YOUR NEXT STEP

Ask for the full syllabus, prerequisites, available study formats and current fees before you enroll.

View course & registration on Horus

Course page language: English. Available training languages are listed on Horus.

Ask by email ↗Ask on WhatsApp ↗